Retail / Ecommerce KPI Analysis

Retail / Ecommerce KPI Analysis

A KPI Report is a business-performance tool that effectively visualizes Key Performance Indicators. Our team of experts and analysts can help you to use these reports to track progress against targets and goals to improve performance.  Organizations use KPIs at multiple levels to evaluate their success at reaching targets. High-level KPIs may focus on the overall performance of the business, while low-level KPIs may focus on processes in departments such as sales, marketing, HR, support, and others.

Our Services:
Financial Metrics
  • Profit
  • Cost
  • LOB Revenue Vs. Target
  • Cost Of Goods Sold
  • Day Sales Outstanding (DSO) 
  • Sales By Region
  • LOB Expenses Vs. Budget
 
Customer Metrics
  • Customer Lifetime Value (CLV)
  • Customer Acquisition Cost (CAC)
  • Customer Satisfaction & Retention
  • Net Promoter Score (NPS)
  • Number Of Customers
 
People Metrics
  • Employee Turnover Rate (ETR)
  • percentage Of Response To Open Positions
  • Employee Satisfaction